Buying advice and product comparison

Tell the team your budget, preferred platform and the features that matter most. Apple Solutions can help narrow the available phones, tablets, computers, wearables and accessories without relying on specifications that do not matter to you.

Device setup and data transfer

Ask about available initial setup, supported account sign-in, software updates, app guidance and transfer of compatible contacts, photos or other essential data. The exact service depends on the old and new devices.

Accessories and protection

Find cases, screen protection, charging products, cables, adapters, power banks, wireless audio and other upgrades matched to your device. Confirm connector, charging protocol, size and model compatibility before purchase.

Diagnostics and repair guidance

Contact the store with the exact device model, the problem, any visible damage and when the issue started. The team can then confirm whether diagnostics, spare parts or a repair service are available and explain the next step.

Important: A device may need inspection before a repair price or completion time can be confirmed. Back up important data whenever possible before service.